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Step 1 of 2: Information about the problem

Please fill the following form prior to sending you device for a free evaluation. In the next step we will generate a shipping label for you. The information in this form will be used only to promptly start the evaluation of your device once arrived.

 

Sender Information:
(*)Phone:		Mobile:
(*)Name:			(*)Last Name :
(*)E-Mail:
Company:

User of the device:		If sender and user are the same, check this box   Fill with sender's information
Phone:			Mobile:
Name:			Last Name:
E-Mail:
Company:

Billing Information:
Phone:		Business Area :
Company Name :
Address:
City:			State:

Information about the problem
Device:	3,5'' HDD  CD/DVD  Server/RAID  I don't know  2,5'' HDD  Flash Memory Card/Thumbdrive  USB Drive  Other Device  Other:
Symptoms:	Please complete as much information as possible.
Files/Folders to recover	Please fill as much information as you remember, such as file names, type/extensions, create/modify dates etc. Please point out the most critical files first.
Previous Attempts :	Please describe any operations performed on the device after failure, for instance, software install, recovery attempts or others.

(*)How do you find us?
I've used your services before  Friend/Coleague  Print Ads  Google  Radio/TV  Other: